News more news >

• Wed, Sep 01st, 2010
  Remote Computer Services London
• Fri, Aug 20th, 2010
  IT Support Services London

IT Support London & Nationwide

Xara Computers can provide a comprehensive IT Support packages to all of our clients, or the services of our expert engineers who are on-call to solve your problems when they are needed whether your in London, or across the country.

Established in 1997, we have grown from a single engineer managing a handful of clients to our present team of outstanding technicians handling an array of businesses and supplying exceptional IT Support London and the UK. We strive to offer the most professional advice, fastest response times and the best in technical innovation to our valued clients – who return to us time after time.

Our engineers hold internationally-recognised and industry-leading qualifications such as ITIL certification, MCSE, MCP and CCNA accreditation, alongside antivirus, firewall, ADSL diagnostics and APC reliability certification.

We’ve also achieved the ISO 9001, 14001 and 18001 international quality standards, are Dell certified system experts, Microsoft Small Business specialists and Microsoft Gold partners.

We use our expertise to boost our clients’ productivity and increase their security, at the same time as reducing their costs. By working closely with our customers we can tailor our IT support services to match their requirements, with no additional expenditure on unwanted systems.

London IT Support Complete & Assisted Packages

Our computer support package is perfect for companies who don’t have an in-house London IT Support team, or those who wish to reap the benefits of outsourcing.

By improving the efficiency of your computer systems, you can benefit from the savings of minimising disruption and system breakdown. We offer a complete network support service, with an unrivalled average response time of eight minutes. We can even fix 96% of issues within the first two hours of call-out, with a guaranteed four hour response time for critical issues.

We can also provide the latest in security, anti-virus and other associated computer services, to keep your systems performing to the optimum of their ability.

London IT Companies Xara IT Support Delivers

Many London IT Companies will only monitor your system, whereas at Xara we pride ourselves on delivering the whole package – from regular server restarts to designing scripts that resolve any problems that may arise, we take away the hassle of IT issues and give you more time to do what you do best.

Our proactive management means that we can foresee issues before they occur – which again is crucial in eliminating time wastage and prohibitive repair costs.

The technicians at Xara Computers will be delighted to offer assisted IT support to our clients’ existing team. We can supplement your IT staff so that you don’t need to employ further members

London Computer Support Proactive IT Management

You may have a small IT team already, but want your staff to focus on strategic elements rather than operations, or your existing team cannot handle complex issues nor have the know how to implement new technologies. This is the time to contact us here at Xara Computers, we can assist wherever you are based, including London.

Our London Computer Support has unparalled response times, 24/7 on-call support available and dedicated helpdesk and IT managers on hand to solve any issues, our clients are assured that the service they are receiving is second to none. We can supply holiday and sickness cover, and additional staff for peak periods, as well as 24/7 server & device monitoring and asset management. Our experienced engineers pride themselves on the expert advice they can provide to our valued client base.

IT Support in London Specialised IT Services

For IT Support in London and across the UK, Xara Computers can offer a full range of specialised IT services designed to ensure you are more productive, kept well informed and maximising your commercial performance.

We can supply our own hosted services, which means you don’t have to invest in expensive servers and equipment, just a basic computer and internet set-up. Let us manage your IT connections from our state-of-the-art systems.

With off-site secure back-up with unlimited file retrieval as standard, Xara enable you to connect remotely from anywhere in the world, bringing the office to you. Our UK & London Computer Support services also give you mobile, remote and desktop email over the web, wherever you are, London or nationwide.

Our continuity and disaster recovery service can help to minimise disruption to your business if the worst case scenario should happen, such as theft, fires or damage cause in any way. We can also provide you with access to your emails: old and new.

If you have critical issues that need resolving, one of our engineers will be with you in under an hour. Even if the work isn’t covered in the terms of your contract, help will arrive within four hours, if not sooner. And thanks to our standby servers, we can restore your data quickly and enable your operations to continue with the least fuss.

Please do not hesitate and feel free to contact the team at Xara Computers about our IT Support services – we guarantee you will not be disappointed.